In case you've ever had a website hosting account before or you have dealt with any other kind of online service, you probably know from personal experience that for many things it's better to talk to a live person on the phone than to exchange tickets or e-mail messages. If you want to know more about a service before you buy it or when something small should be done, for example, it'll be easier and faster to get it done in real time. When you have the option to speak with representatives by phone, it is also very likely that you're dealing with an actual hosting supplier, not a reseller. The type of support that you will get on the telephone may differ between different companies - from common matters to experienced tech support. Typically most suppliers supply pre-sales assistance and first level phone support, while more complicated tech matters are managed via electronic mail and tickets.
Phone Support in Website Hosting
All our website hosting packages come with telephone support fourteen hrs a day even on public holidays, which means that if you do not have an account yet, you'll be able to call us and find out more about our services or if we meet the system requirements for your web sites. For your benefit, we have local telephone lines in the U.S.A., the United Kingdom and Australia, so you'll be able to contact the phone number that is closer to you. If you are a current customer, we can help you in a timely manner with all of the general and billing issues and with multiple technical issues to save you time and efforts - we are aware of the fact that sometimes it is easier to consult with a live person so as to get things done right away. Of course, some problems simply cannot be managed on the phone, so if this is the case you are able to employ our ticketing system.