A live chat is a real-time method of communication between a web hosting company's support team and its customers. It's a very efficient method to get some info about the hosting services or have some issue resolved as you are talking to a live agent. The benefits of using a real-time chat service rather than calling or opening a support ticket are the smaller chance of errors when you exchange data like usernames or domain names, the quicker response time since the communication is real-time and the fact that you do not have to stay on the chat constantly - you're able to do another thing while the representative investigates the issue involved. Furthermore, you are able to be a part of a live chat room from any computer that's connected to the Internet, avoiding the phone fees that you will need to pay when you are calling to a different country.

Live Chat Support in Website Hosting

We supply a live chat support service for all Linux website hosting that we offer and we are able to help you with almost everything in real time. If you do not have an account with us yet, we'll be able to provide you with more information about the packages so as to help you to pick the most appropriate plan. If you are an existing client, we're able to assist you with any general or billing issue along with with lots of common tech problems, for instance an email address installation in a desktop email client. In case you are unable to call us for some reason or you're in some country where we don't have a local phone number, our live chat will be the best option to get in touch with us. Needless to say, some issues need more time to examine and test, which means that you'll have to open a support ticket to our technicians, however, we're able to save you time and help you with lots of issues on the chat.