1 hour ticket response
We are devoted to delivering a rapid and appropriate response to each helpdesk ticket submitted by a user. Our practiced customer support team members will examine your query and will think of the most effective solution. We offer a 1–hour response time guarantee for all tickets. In fact, our average trouble ticket response time has proven to be 20 minutes.
A Premium–Quality Customer Care Service
We have a team of web hosting support experts who are ready to answer all your queries whenever you require support. Almost all our support engineers have several years of experience in the Linux website hosting industry, which implies that you can constantly count on rapid and adequate answers to your requests.
An Intuitive Help Center
Incorporated into the Online Control Panel is an easy–to–navigate Help section, which includes different information sources. You can browse through a routinely updated knowledge base featuring web hosting account management articles and web site management articles, check out the instructional video tutorials or have a peek at the F.A.Q. archive.